Brianne Crawford Owner's Representation
Guide · Owner's representative, construction manager, architect

Who does what on your house

Your architect designs the house. Your builder, or the construction manager who runs the builder's site, turns the drawings into a building. An owner's representative works only for you, from the first budget to after you move in, with no financial stake in how the construction turns out.

Three roles, three contracts, and one person in the room who is paid only to look after your interests.

Side by side

Who works for whom

Three roles on a private home, side by side
Question Owner's representative Construction manager Architect
Works for You, and only you The builder, running the construction phase You, as the designer of the house
Paid by You: a fixed fee or a monthly retainer You, through the construction contract You, through the design contract
Involved from Day one: planning and site selection The start of construction The start of design
Involved until After you have moved in The end of construction The design is built as drawn
Manages Budget, schedule, contracts, the team, your decisions Site logistics, safety, subcontractors, the daily build The design, and the design intent during construction
Has a stake in the outcome None. No fees from builders or vendors. A commercial stake: the construction contract A professional stake: the design

What the architect does

The architect turns what you want from the house into drawings a builder can price and build: the plan, the elevations, the structure with the engineer, the specifications and the permit set. Most architects also offer construction administration once building starts. They visit the site, answer the builder's questions about the drawings, review shop drawings and samples, and confirm that each payment request matches work that follows the design.

The architect works for you, and their professional stake is the design. When a cost or a schedule question comes up, the design is what they are there to protect. That is their job, and a good one does it well.

What the construction manager or builder does

On a private home the construction manager is usually the builder, or a project manager on the builder's staff. They run the construction phase: the site, the safety plan, the sequence of trades, the subcontractors, deliveries, inspections and the daily build. They hold the construction contract and are paid through it.

Their stake is commercial. They want the house built well and the contract delivered, and most of the time those aims match yours. Where they can diverge is the price of a change, the order in which money is drawn, and who carries the cost when something on site goes wrong.

What the owner's representative does

The owner's representative is the professional on your side of every one of those conversations. On a private home, the role covers five things:

  • Oversight of the whole project. From planning and site selection through design, permits, construction, commissioning and the handover to you and your household staff.
  • Budget and schedule control. One budget from day one, hard and soft costs together, tracked monthly. A master schedule with the long-lead items in it. Every pay application checked against the work in place before it is paid.
  • One point of contact for the team. The architect, the engineers, the builder, the town and the specialty vendors all speak to one person, who brings you only the decisions that need you.
  • Risk and contracts. Bids compared line by line, contracts negotiated before anyone breaks ground, and every change order priced and explained before you approve it.
  • Value engineering. Ways to save that keep what matters most to you about the house, raised before they are expensive to change.

An owner's representative designs nothing and builds nothing, holds no construction contract and takes no fee from a builder or a vendor. That independence is the point of the role: the only interest in the recommendation is yours.

Can my architect be my owner's representative?

The architect's construction administration covers part of the ground: site visits, the builder's questions and a check of each payment request against the design. It does not usually cover the whole budget, the soft costs, the schedule, the bids or the contracts, and the architect is reviewing work built from their own drawings. When the design itself is the cause of a cost or a delay, you want someone at the table who has no design to defend. The architect and the owner's representative work side by side, each in their own lane.

Owner's representative or general contractor?

A general contractor builds the house: they employ or hire the trades, buy the materials and carry the construction contract. An owner's representative does none of that. The two roles sit on opposite sides of the contract, which is why a builder who also sells owner's oversight is still the builder.

When the architect and the builder disagree

It happens on most custom homes: a detail that is hard to build, a material that arrives late, a drawing that does not match the site. Each side brings a position that serves their part of the work, and the decision lands on you. An owner's representative sets out both positions, what each costs and what each does to the schedule, then makes a recommendation. You decide with the facts on one page.

Do you need all three?

Every custom home or whole-house renovation needs a designer and a builder. Whether it needs an owner's representative depends on the size of the budget, how much of the project you can manage yourself, and how often you will be on site. Owners who travel, split time between homes or are building a second home elsewhere tend to need one most. The first conversation is the place to find out whether your project does.

The services page describes each engagement, from a single fixed-fee consultation to full representation.

Questions

Questions people ask

Can my architect act as my owner's representative?

Partly. Many architects offer construction administration: site visits, answers to the builder's questions about the drawings, and a review of each payment request against the design. That protects the design. It leaves the budget, the schedule, the bids and the contracts with you, and the architect is reviewing work that follows their own drawings. An owner's representative covers the whole project and has no design of their own to defend, which is why the two roles work side by side.

Is an owner's representative the same as a general contractor?

No. A general contractor holds the construction contract, employs or hires the trades and builds the house. An owner's representative holds no construction contract, builds nothing and is paid only by you, so every recommendation about price, schedule or quality is made from your side of the table.

Do I need an owner's representative if I already have a construction manager?

A construction manager runs the construction phase: the site, the safety plan, the subcontractors and the daily build. On a private home that role usually sits with the builder, so its loyalty is to delivering the contract. The owner's representative reviews that work for you: whether the price of each change is fair, whether each invoice matches the work in place and whether the schedule still holds.

What happens when the architect and the builder disagree?

Each brings a position that serves their part of the work, and the decision lands on you. An owner's representative sets out both positions, what each costs and what each does to the schedule, then a recommendation, so you decide with the facts on one page instead of between two phone calls.

When should an owner's representative join the team?

Before the architect and the builder are chosen, if you can. The budget, the team and the contracts are set early, and everything afterwards inherits them. Joining mid-design or mid-construction still works; the first task is a read of where the budget, the schedule and the contracts stand.

Next

See where your project stands.

The first consultation is complimentary and confidential. Bring the drawings you have, the budget you hope to hold and the names of the architect and builder you are talking to.